Etihad Cargo continues digitisation drive with new cargo control centre

Etihad Cargo has opened a new cargo control centre (CCC) at its head office in Abu Dhabi. The new CCC marks a year since the airline began its digitisation initiative.

The new CCC will serve as a hub for real-time monitoring, tracking and management of all shipments, flights, and UAE road feeder services.

In addition, it will allow Etihads cargo flows, departures and arrivals across the network, to be monitored 24 hours a day, with a particular focus on cargo that is time-sensitive.

Technology in the CCC builds upon SPRINT, Etihad Cargos booking and reservation system, by introducing key tracking functionalities which include shipment planning and performance monitoring across its five freighter aircraft, as well as bellyhold shipments on more than 250 daily passenger flights.

In a second phase, Etihad Cargo will increase the CCC’s functionality by allowing its quick ramp transfer shipments at Abu Dhabi International Airport to be monitored, as well as allowing advanced cargo information monitoring.

Rory Fidler, Etihad Cargos head of technology and innovation, commented: “By implementing data-driven technology and harnessing the ever-changing digital landscape, we have created a customer-friendly software that provides our team with market leadin....

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